Format · Operator · Monthly · predictable · cancellable
Monthly support with accountability for the judgement. Introducing AI is a project. Keeping AI running is work: models change, the law changes, your business changes. I stay on it — review, guardrails, further development — so that what runs today still holds up tomorrow.
AuthorMatthias EgerCertified Manager for Applied AI Transformation (IHK)What the Operator does
Not a maintenance contract full of small print, but a clear division of labour: the AI works, your team leads — and I make sure the two hold together.
I look regularly at everything in your business that works with AI — including what your team built itself. Data protection, maintainability, risks. The result is an honest verdict: what can stay, what gets fixed, what has to go.
Monitoring that flags problems before they disrupt your business. Daily backups in German data centres. Updates in a test environment instead of update roulette in live operation. I learned that standard in 14 years of corporate IT — where hope is not a strategy.
New models and tools appear every month. I watch them, test them in my own business and bring you only what genuinely holds up for you — the rest stays outside. You don't have to chase the topic. The use cases show what comes of it →
The principle
The full source code and all access credentials belong to you — independence through ownership, continuity through judgement. No lock-in: you can carry on without me at any time. That hardly anyone does is the better contract.
Evidence: 72 clients under ongoing support → verification record
Who it is for
GPTs, automations, scripts from your own team — good. But at some point nobody has the full picture any more. The Operator review checks what is running there, and keeps an eye on it.
Full answer: having an AI solution reviewedQuotes, inbox, documents — when AI is doing part of the work, someone has to be accountable for it still doing it right tomorrow. That is exactly what the Operator is for.
What was built should not run wild, what was learned should not fade. The Operator keeps both alive — and develops further whatever has proven itself.
Frequently asked questions
Data protection, maintainability and the risks of the AI solutions running in your business — including the ones you built yourselves. The result is an honest verdict: what can stay, what needs fixing and what has to go.
In an emergency my median response time is 298 minutes — measured across live engagements, not promised. No ticket system, no call centre: you reach the person who knows your systems directly.
No. The Operator can be cancelled monthly. And because the full source code and all access credentials belong to you, you can carry on without me at any time — commitment comes from usefulness, not from a contract.
A monthly flat fee, depending on how much is running in your business. We discuss the terms in the free first call — predictable, with no hidden items. Terms belong in a conversation, not in a footer.
Monthly · predictable · cancellable · source code and access credentials belong to you